Win more deals, impress your customers! 

Successful HVAC/R businesses know that every touchpoint with your customers matters.  And to turn leads into customers and truly provide a 5-star experience you need the right tools for the job.  That’s why we are proud to announce OnCall Air now seamlessly integrates with Housecall Pro.  It’s the best way to win more jobs and provide an amazing customer experience.  

Housecall Pro is trusted by more than 4,000 HVAC, electrical and plumbing businesses ranging from small to large. The simple to use platform helps with your scheduling, dispatching, customer communications, billing, payments and more.  You’ll earn more 5-star reviews and save time.  

With OnCall Air, you’ll get a total sales platform that elevates sales, empowers your technicians and streamlines your sales processes. Easily create custom quotes, provide customers more choices and recommend upgrades that delivers more value to your customers and profit to your business.   

Take advantage of this amazing new integration today.  Signing up and getting up and running is simple. Get started today and you’ll receive a $50 gas card just for attending a demo of Housecall Pro. And if you sign up, you can receive up to 3 months of OnCall Air free and up to 25% off your first year of Housecall Pro.   

Request a demo today!

How our contractors are helping hospitals during the pandemic

face mask

East Coast Metal Distributors donated 032 Aluminum to one of our loyal customers, Kane Mechanical, last week. This donation will help manufacture 3,660 face masks that will be donated to the local hospitals during the pandemic.

The aluminum sheet will be cut up and used for the nose bridges in each mask. This is an essential component to help secure these masks for ultimate coverage and safety.

Kane Mechanical is located in East Alton, IL and has been in operation in their community since 1949.

We are proud to take part in this effort and thank loyal customers, like Kane Mechanical, for contributing during this time of need.

How To Get Emergency Money for Your HVAC Business During COVID-19

Options for Your Small Business Facing Money Issues During Coronavirus

The Coronavirus Aid, Relief and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their payrolls afterward.

Let’s talk about the available loan options.

Paycheck Protection Program

A great option for:

  • businesses with fewer than 500 employees
  • sole proprietorship, independent contractor and eligible self-employed individuals.

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Maintenance Season Is Here: Let’s Talk About IAQ Solutions

As we enter into the Spring, there is an increasing demand for air quality services, like UV lights, air purifiers, and advanced filtration. In this post, we discuss the benefits of using UV Lights & Air Cleaners, and why coil cleaning and drain treatment are important. These are great selling points when speaking with your customers about improving indoor air quality in their homes.

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Tips for Home Service Companies in the Time of the Coronavirus [COVID-19]

The COVID-19 outbreak continues to have an unprecedented impact on the world and the home service industry. We at Housecall Pro (partners with East Coast Metal Distributors) are committed to helping all home service professionals stay informed and help their communities, employees, and customers.

We will continue to provide data, guidance, helpful templates, online webinars and other resources that can be found at www.housecallpro.com/coronavirus.

Housecall Pro Home Services Coronavirus Daily Evening Update

mel news

Tune in every evening as Housecall Pro’s Senior VP of People, Melina Fairleigh, joins co-founder Roland Ligtenberg and Alexa Greenberg to share daily updates on the effect of the Coronavirus pandemic and its effect on home service businesses. They will discuss ways to keep your business running, give you the tools you need to keep your employees protected and answer all your questions live. Here’s how you can join:

How to register for the free webcastclick here to join now

Time: every evening at 5 pm PDT/8 pm EDT

We have also created a Facebook group for Discussion of the Coronavirus among all home service professionals. It’s a great place to ask questions, provide suggestions, share ideas and participate in the ongoing discussion around the impact of Coronavirus on home services.  You can join for free here.

Finally, we’ve also put together a list of measures home service companies can take when sending a tech into someone’s home to communicate your commitment to safety, put homeowners at ease and establish the ground rules for conducting your work. We’ve provided this list in a template form below you can use to communicate them with your customers.

Feel free to use these templates and edit them in a way that makes the most sense for your business.

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Understanding Refrigerant Pricing

Over the years perhaps you have noticed price volatility in the refrigerant market.  Price fluctuations can make users feel concerned about whether they are getting fair pricing on their refrigerants, and wonder why the prices are not more stable.  Stated simply, the reason refrigerant prices fluctuate is because they are a commodity item.

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Understanding Refrigerant Cylinder Colors – A Guide

2016 AHRI Guideline N Specifies Silk Gray on all Refrigerant Containers by 2020

In 2016 some significant changes to refrigerant paint color designations were recommended by the Air-Conditioning, Heating, and Refrigerant Institute (AHRI).   In their Guideline N, Assignment of Refrigerant Container Colors, AHRI reversed conventional long-term practice in the industry.  Previous AHRI Guidelines had specified industry-standardized Pantone paint colors of all refrigerant gases to help handlers immediately identify gases on sight.

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Brand Spotlight: WEITRON

“Building relationships for a better tomorrow”

WEITRON is a leading supplier and worldwide distributor of a broad range of refrigerant gases, lubricants, and accessories to meet ever-changing industrial applications. We offer refrigerants in a wide variety of sizes to meet the demands of automotive, stationary and commercial refrigeration sectors. Weitron is committed to providing safe, top quality, high-performance, dependable refrigerant solutions for all operations to help improve comfort and advance quality of life.

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R-22 and R-22 Replacements

R-22 was the most common refrigerant used in HVAC systems for decades. However, R-22 is a Chlorofluorocarbon (CFC) which has been phased out under the Montreal Protocol since it is an ozone-depleting substance. In fact, starting in 2020, it is illegal to produce R-22 in the United States. Consumers can still operate existing R-22 systems using gas which was produced before 2020 (allowing them to replace aging A/C equipment in an appropriate manner), but R-22 supplies will not last forever. A variety of replacements provide alternatives that can be used without replacing R-22 systems.

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5 Promotional Ideas to Help Grow Your HVAC Business

Coming up with creative promotional ideas to grow your local HVAC business is critical. Sure, even the big guys need a boost every now and then, but the heart of your small company depends on gaining (happy, loyal!) customers for consistent business—and unique HVAC business promotions are just the ticket.

If you think that all the best promotional ideas have already been done before, we’re happy to share a few tricks up our sleeve that you might not have tapped into yet. When it’s time to grow your HVAC business with a promotional push, think about these five strategies.

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