Home Service Business Trends: 8 Shifts that are Reshaping the Industry

The home service business is trending big time right now.

Valued at roughly $600 billion, the US online on-demand home services sector is growing rapidly. According to The New York Times, the on-demand home services industry is expected to post a compound annual growth rate of nearly 49% by 2021.

What’s happening here?

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5 Ways OnCall Air Can Save you Time

You know time is one of your most valuable assets. And in the summer months this is especially true for our HVAC/R industry. 

As your phones ring off the hook and your customers need you most, being equipped with the right sales tool for what can be your most important sales season is imperative.  

OnCall Air can help you save a ton of time with the following benefits: 

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Tech Tips: It’s the Most Wonderful Time of the Year…Are You Ready?

Ladies and Gentlemen, the time has arrived. We are finally approaching summer and warmer temperatures are in full swing. There are calls coming into the business, work to be done, and money to be made. The next four months will equal 50% or more of what an HVAC business in our region of the country does in revenue annually. So…are you truly ready? Is your team truly ready? Are you going to run a lot of calls or is your focus on making a lot of money?

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HVAC Sales Tips: How to Turn Leads into Customers in 5 Easy Steps

An HVAC brand is more than just a logo, slogan, and catchphrase—a “brand” is what your customers feel or think when they see or hear those things. In order to make a mental connection with your customers, you’ll need to develop a personal, emotional, and social brand identity. Once you establish what your HVAC brand is all about, you can start standing out against your competition, build long-term relationships with customers, and drive business growth.

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Two HVAC/R Industry Regulations to Watch in 2019

Guess what the top HVAC/R industry trends are for 2019? If you answered energy efficiency and going green, you’re on the right track.

These were the top most important trends attendees of the recent ASHRAE- and AHRI-sponsored AHR Expo predicted for this year. They’re also the focus of two regulations that could impact the industry in 2019.

Read on to learn all about them and how they could shape your work this year.

Tech Tip: 500 Microns = 500 Microns

Welcome to what was intended to be my second article on refrigeration circuit practices and the importance of pulling a good vacuum on a system during installation or repair. This was going to be the time where I discussed POE oil being hydroscopic, how we can only evacuate about 50% of the moisture contamination out of POE oil (the rest must be removed with a filter drier), and how despite popular theory we do not measure the quality of a vacuum based on taking a 30-minute lunch. In truth, you have all heard this before and there are many great articles that discuss this very topic in the industry. Case in point, one of those articles inspired my new subject matter: 500 Microns = 500 Microns.

Sweep Dreams are Made of This

Welcome to the first of a two-part series covering the subject of key refrigeration circuit practices. In this post, I will be discussing the importance of properly using nitrogen when brazing refrigerant lines. The process is called “sweeping” and this is not a new process. What has changed over the years is that POE oil has become the predominate refrigerant oil used throughout the world. One characteristic of POE oil is that it’s an excellent detergent and will literally clean the inside of tubing within the refrigerant circuit. This will become problematic when short cuts are taken during installation.

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Tech Tip: Much Ado About Refrigerant

The topic of refrigerant has been an ongoing saga since we first announced the phase-out of HCFC R-22 in 2010. There have been numerous rumors circulating throughout the years about what would happen to refrigerant and when it would happen. We have lived through a roller coaster of prices with not only R-22, but with R-410A as well. However, it is important to keep in mind that the value of anything in the world is only what you can find someone willing to pay for it. So, here we are in 2019, and I am not sure we have any better grasp on where we are headed than we did nearly ten years ago.

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Tech Tip: Defrosting During The Cold & Understanding The Defrost Cycle

In the depth of winter, the weather outside is frightful and the heat pump is “chugging” away to keep the inside delightful. Without our trusty defrost cycle in these conditions our heat pump would quickly begin to look like Frosty the Snowman…minus the jolly part. There’s nothing jolly about a broken heat pump.

The defrost cycle is what allows for our heat pumps to continue efficient heating operation in cold weather. However, the actual operation of the defrost cycle is often not understood as well as desired. This leads to improper settings as well as misdiagnosis. Let’s dig into the basic concept of a heat pump operating in heat and the defrost cycle that protects it.
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Chasing SEER – Right Off A Cliff

With each season’s change, it can take a little time for technicians to adjust. It seems every summer we forget all about how heating systems work and every winter we purge the concept of the cooling cycle from our consciousness. Therefore, the first few weeks become an adjustment period where it requires extra focus to remember the fundamentals of gas pressure, temperature rise, sequence of operation, flame rectification, etc.

Recently, I have spoken with quite a few technicians and company owners on the topic of furnace short cycling.

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