How to minimize drain pan water damage – VIDEO: Receive float switch and flood alerts

30% of truck rolls are due to clogged condensate lines. Knowing that the float switch was tripped on the air handler helps to get the right tech onsite before you get an emergency call from your customer. 

Now you can get notified when the float switch trips or there is water in the drain pan. New smart water sensors send alerts to your phone for floods, leaks, and clogged condensate lines. 

Watch this short video to see the float switch alert system in action.

Book a demo with Alert Labs to learn more about this remote A/C monitoring and alert system. 

Series: Learn How To Use Our Website Like A Pro – Tip #7 Filtering and Searching for Product

East Coast Metal Distributors stocks and distributes thousands of products and we understand that the thought of having to shift through them all to find the right one can be intimidating. That’s why we have made it easier than ever to narrow down your search through filters such as SEER, size, gauge, brand, and more!

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Series: Learn How To Use Our Website Like A Pro – Tip #6 View & Download Spec Sheets

East Coast Metal Distributors provides tools that you need to successfully complete a job. Start viewing and downloading specification sheets like a pro today! View and download specification, installation, warranty documents, consumer literature, and parts lists straight from our website or mobile app.

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Series: Learn How To Use Our Website Like A Pro – Tip #5 Find AHRI Matchups

Save time by using our AHRI matchup took like a pro

Our website is a one-stop shop for creating an AHRI matchup. Skip the hassle of visiting multiple sites and find a matchup in one place. You will also be able to filter multiple matchup results, view matchup pricing, and add to cart.

Need to build a system while working in the field? Download our mobile app and build systems like a pro while on the job.

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Series: Learn How To Use Our Website Like A Pro – Tip #4 Manage and Pay Invoices

View your invoices and bills online in one place. It’s easy – login to your online account for a one stop shop for invoices/statements and payments.

Once you log into your online account select the invoices tab under “My Account”.

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Series: Learn How To Use Our Website Like A Pro – Tip #3 View/Accept Bids

Do you request bids from your ECMD Sales Rep? Login to your online account to review, accept, and add bids to cart.

Viewing and accepting bids is now easier than ever! Login to your online account at www.ecmdi.com to start accepting bids today. You can download the bid as a PDF or CSV(excel) file for future reference. Don’t want everything that is quoted on the bid all at once? Use the partial release feature to purchase the items as you need them.

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Win more deals, impress your customers! 

Successful HVAC/R businesses know that every touchpoint with your customers matters.  And to turn leads into customers and truly provide a 5-star experience you need the right tools for the job.  That’s why we are proud to announce OnCall Air now seamlessly integrates with Housecall Pro.  It’s the best way to win more jobs and provide an amazing customer experience.  

Housecall Pro is trusted by more than 4,000 HVAC, electrical and plumbing businesses ranging from small to large. The simple to use platform helps with your scheduling, dispatching, customer communications, billing, payments and more.  You’ll earn more 5-star reviews and save time.  

With OnCall Air, you’ll get a total sales platform that elevates sales, empowers your technicians and streamlines your sales processes. Easily create custom quotes, provide customers more choices and recommend upgrades that delivers more value to your customers and profit to your business.   

Take advantage of this amazing new integration today.  Signing up and getting up and running is simple. Get started today and you’ll receive a $50 gas card just for attending a demo of Housecall Pro. And if you sign up, you can receive up to 3 months of OnCall Air free and up to 25% off your first year of Housecall Pro.   

Request a demo today!

Series: Learn How To Use Our Website Like A Pro – Tip #2 View Inventory & Stock Levels

See inventory levels anytime, anywhere. Login to your account to view up to date inventory at your local branch.

Making sure the product you sell to your customer is in stock is an important part of any sale, which is why we make it easy to view inventory levels right from our website. Login to your online account at www.ecmdi.com to see inventory at your local branch, and the five closest to you. No more calling the branch to see if your products are in stock.

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The Ultimate Guide To Yelp For Business Owners

Whether customers want to buy the latest tech, dine at the finest local restaurant, or find a plumber to fix a leaky faucet fast, they’ll most likely check reviews before purchasing, ordering, or contracting.

In fact, one out of three customers reported a three-star or lower rating would dissuade them from patronizing a business. This places immense pressure on businesses to not only satisfy their customers but to delight them as well.

If you own and operate an established business or are just getting started, Yelp is a platform that can help customers provide valuable feedback and for prospective customers to find you. In this ultimate guide to Yelp for businesses, we detail how to get started, the intricacies of the platform including free and paid tools, and tips for managing your business.

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Do you use 100% of your HVAC-R software?

Most HVAC-R businesses only use 10% of their business operations software mainly because most software is incredibly hard to learn and use.

Not Housecall Pro.

Housecall Pro has been voted as the #1 easiest platform to use for five years in a row and also boasts the shortest onboarding time so you can get up and running in no time.

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