Updated Website Coming Soon!

New Website Coming Soon

New Year, New Look! An updated website is coming soon.

We have been busy designing a new website just for you! Expect to find the same familiar tools with an improved shopping experience. Check out some of the key improvements you can expect:

Customer Portal (formally your account dashboard) – Your customer portal is where your can now manage your East Coast Metal Distributors account. View and manage account information, order templates, user roles, invoices, and more!

Cleaner Look – A fresh new, updated look. We’ve redesigned our website for a better experience on the cutting edge of industry standards.

Easier to Navigate – A streamlined toolbar will help you find product easily from the jobsite or office. Improved categories and filters help you and your team find the product you need when and where you need it.

Updated Tools – We’ve improved your shopping experience while keeping the same familiar tools that help in your day to day. NEW features, such as parts lookup, have also been added to continue to serve you.

Stay tuned for more updates on our new and improved website at www.ecmdi.com!

Take control of your inventory today!

SimpleStock

Whether you are a large or small contractorany business can benefit from  inventory management. SimpleStock can help those who experience a delay in jobs due to stock outs or manual ordering of product. It can also help prevent overstocking of unnecessary items, excess inventory and high write-offs. SimpleStock allows you to take control of your inventory anywhere, anytime from your mobile device or tablet.  

Continue reading “Take control of your inventory today!”

VIP Service with Dockside Pickup

Check in with Dockside Pickup right from the East Coast Metal Distributors mobile app. Your order is then entered in a priority queue where you can monitor the progress of your order while you wait in your vehicle. When your order is ready, you will be notified so that you can just load and go.

Benefits of Using Dockside Pickup

1. Minimize Contact – Limit contact when picking up your orders for a safer, quicker pickup experience.

2. Priority Pickup – Your order will go into a priority queue for our staff to pick and stage. Dockside pickup allows you to skip the line for VIP service.

3. Monitor Progress – Track the progress of your order while you wait in your vehicle.

4. No More Phone Calls – Cut out the time it takes to call the branch to let them know you are on your way. Check in, pickup and go.

How it Works?

Dockside pick up can be easily accessed from the home page of the mobile app. Once you check in, your order will be entered into a priority queue that you can track for quicker, more convenient pick up.

How Dockside Pickup Works

1. Check In – Select check in located on the home screen of the mobile app (make sure that you are logged in).

2. Select Orders – Select the orders you wish to pick up.

3. Your Vehicle – Enter your vehicle description and how you would like to be notified.

Interested in using Dockside Pickup? Download the app and start checking in today!

More information on Dockside Pickup can be found here.

Series: Learn How To Use The Website Like A Pro – Tip #10 Preferred Store

Once your online account is set up, it’s important to set your preferred storeThis will ensure that each time you place an order, your product will come from your local ECMD branch. Setting your preferred store to your local branch is one way to ensure a seamless experience Continue reading “Series: Learn How To Use The Website Like A Pro – Tip #10 Preferred Store”

Series: Learn How To Use The Website Like A Pro – Tip #9 Managing Users

Once you have an online account set up with East Coast Metal Distributors you can add and manage users right from your dashboard. This allows you to add technicians, sales people, and office staff so they can place orders, check pricing, pay invoices and more.

Continue reading “Series: Learn How To Use The Website Like A Pro – Tip #9 Managing Users”

Series: Learn How To Use The Website Like A Pro – Tip #8 Order Templates

Do you order the same products over and over again? East Coast Metal Distributors has a solution to better streamline the ordering process for you. Our Order Template feature can help you create a list of products that are tailored to your order habits. Building order templates on our website is easy and helps you save lists of commonly ordered products for easy reference when you need to reorder.

Continue reading “Series: Learn How To Use The Website Like A Pro – Tip #8 Order Templates”

How to minimize drain pan water damage – VIDEO: Receive float switch and flood alerts

30% of truck rolls are due to clogged condensate lines. Knowing that the float switch was tripped on the air handler helps to get the right tech onsite before you get an emergency call from your customer. 

Now you can get notified when the float switch trips or there is water in the drain pan. New smart water sensors send alerts to your phone for floods, leaks, and clogged condensate lines. 

Watch this short video to see the float switch alert system in action.

Book a demo with Alert Labs to learn more about this remote A/C monitoring and alert system. 

Series: Learn How To Use Our Website Like A Pro – Tip #7 Filtering and Searching for Product

East Coast Metal Distributors stocks and distributes thousands of products and we understand that the thought of having to shift through them all to find the right one can be intimidating. That’s why we have made it easier than ever to narrow down your search through filters such as SEER, size, gauge, brand, and more!

Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #7 Filtering and Searching for Product”

Series: Learn How To Use Our Website Like A Pro – Tip #6 View & Download Spec Sheets

East Coast Metal Distributors provides tools that you need to successfully complete a job. Start viewing and downloading specification sheets like a pro today! View and download specification, installation, warranty documents, consumer literature, and parts lists straight from our website or mobile app.



Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #6 View & Download Spec Sheets”