Series: Learn How To Use Our Website Like A Pro – Tip #6 View & Download Spec Sheets

East Coast Metal Distributors provides tools that you need to successfully complete a job. Start viewing and downloading specification sheets like a pro today! View and download specification, installation, warranty documents, consumer literature, and parts lists straight from our website or mobile app.

How to find Documentation or Specs online:

Step 1: Search and click on the the product that you need at www.ecmdi.com

Step 2: Once you are on ANY product page you can scroll down to the tab section located at the bottom of the page. Select the Documentation or Specifications tab, depending on what you are looking for.

Our Specifications tab allows you to view the attributes of a specific product. Listed attributes include size, weight, stage, seer, and more. Our product information team provides this data to ensure the product you are purchasing is right for your customer.

Our documentation tab provides a clear outline of performance and instruction for you and your team. These documents provide valuable information that can help ensure that you uphold the highest level of workmanship and customer satisfaction for every job. View and download installation instructions, consumer literature, submittal sheets, specification sheets, and warranty documents straight from our website.

Want to learn more? Contact your local salesperson/branch OR you can contact us directly here.

Tech Tips: Dual Fuel in Dollar and Cents

Recently I received a phone call from a colleague who had a client proposing a dual fuel HVAC system to a homeowner. This homeowner was both technically capable and very inquisitive. He wanted to accurately quantify the cost difference between heating with a gas furnace versus a heat pump. The question was simple enough, but when I was asked for the answer… I stammered. I did not actually have a straightforward solution. This bothered me a lot, and my mind had two thoughts, which were equally bothersome:

  • “If I cannot explain something clearly, then I myself do not truly understand it.”
  • “In GOD I trust; everyone else must provide data.”

My curiosity had to be satisfied. So, I went digging on the internet… and nothing was clearly quantified. However, I did find the formulas needed to answer my question. So, let’s dive into the topic of gas versus a heat pump and look at some real math on the costs. To start, we have to look at all costs in the same format. I choose to compare everything to natural gas heat and look at this through the cost per BTUH. All utility costs are based on my specific area and are clearly identified so this math could be adjusted based on your utility costs.

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Series: Learn How To Use Our Website Like A Pro – Tip #5 Find AHRI Matchups

Save time by using our AHRI matchup took like a pro

Our website is a one-stop shop for creating an AHRI matchup. Skip the hassle of visiting multiple sites and find a matchup in one place. You will also be able to filter multiple matchup results, view matchup pricing, and add to cart.

Need to build a system while working in the field? Download our mobile app and build systems like a pro while on the job.

Follow these easy steps to streamline your process and make a customizable system today.

How to use our AHRI Matchup Tool:

1) Select the AHRI matchup tool at the top right hand corner of the page.

2) Select the type of equipment and brand.

 

3) Add filters to narrow down your search.

4) Select the equipment to view matched systems.

5) Select view system to view the matchup and pricing.

6) Select the matched system you would like to view and add to cart – your AHRI number will appear on your ticket.

Still have questions…a member of our digital team will be happy to help assist you if you have any questions.

Tech Tips: Indoor Air Quality Technologies and Applications

Indoor Air Quality is a convoluted topic on the best of days. The IAQ segment of the HVAC industry has grown tremendously overall and sees spikes of urgency during certain health crises like the annual flu season.

There are many types of IAQ technology available, and each possesses its own advantages and disadvantages. It is important to have knowledge of these technologies and be able to discuss opportune applications for them.

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Tech Tips: Ductless Logic – What that Wall Mounted Unit is Really Thinking

Ductless units or mini splits – they are the bane of many HVAC technicians. The units themselves are quiet, super-efficient, and work very well. Often, technicians will say something like, “I install a lot of these units and they generally work great, but honestly I have no idea what’s really going on inside those things.” It’s a fair enough statement. Most technicians are accustomed to contactors, relays, capacitors, AC voltage motors, and simple I/O controls. There is nothing simple in appearance about the inner workings of a ductless unit.

For starters, we have the board which is located next to a 2nd board which is then located above a 3rd board. There are no contactors or relays. The only capacitors are built into the control boards. Controls? Yes, we have controls, but not the traditional I/O kind we usually think about. Nope, these things talk back and forth. What are they saying? Who knows!

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Series: Learn How To Use Our Website Like A Pro – Tip #4 Manage and Pay Invoices

View your invoices and bills online in one place. It’s easy – login to your online account for a one stop shop for invoices/statements and payments.

Once you log into your online account select the invoices tab under “My Account”.

Once you have entered the Invoice Gateway you are able to manage and view all of your past and current invoices. You can even manage your setting to receive an email when a new bill is available, attach a PDF version, receive payment confirmation and sign up for paperless bills.

Want to get started today?… A member of our digital team will be happy to help assist you if you have any questions here.

Remote A/C monitoring can keep your techs and customers safe

See the problem before the call to plan the right service

In these challenging times of physical distancing, contractors need to safely make service calls at homes and businesses. HVAC and plumbing maintenance and repairs are an essential service. Reducing the risk for technicians and customers is critical.

Here are a few ways that businesses can use remote monitoring to keep techs and customers safe.

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Series: Learn How To Use Our Website Like A Pro – Tip #3 View/Accept Bids

Do you request bids from your ECMD Sales Rep? Login to your online account to review, accept, and add bids to cart.

Viewing and accepting bids is now easier than ever! Login to your online account at www.ecmdi.com to start accepting bids today. You can download the bid as a PDF or CSV(excel) file for future reference. Don’t want everything that is quoted on the bid all at once? Use the partial release feature to purchase the items as you need them.

Follow these easy steps to get started today!

1) Login to your ECMDI account

2) Select “Bids” from the “My Account” section in your Dashboard

3) Search by bid number or name and click “View Bid”

4) Add items to cart and checkout!

Amana & Google Nest: Create A Hands-Free, Hassle-Free Home For Your Customers

Don’t miss out on this money-making opportunity. Contractors who bundle smart home products with Amana brand system purchases stand to make more per job.

The Amana brand has a rich history of creating hassle-free living environments for its customers. Whether it be creating appliances that changed the American household or creating modern, state-of-the-art HVAC systems that pair well with smart home products – the comfort of Amana customers always comes first.

That’s why Amana brand equipment makes a perfect match with Google Nest smart home products. Google Nest smart home products are designed to create a hands-free, helpful home for customers using voice-activated devices to control thermostats, appliances, security products, and lighting.

Contractors who bundle smart home products with Amana brand system purchases stand to make more per job. Demand for smart home options is growing, and customers are continually asking for smarter solutions to save on utility bills and make their busy lives a little easier to manage.

Continue reading “Amana & Google Nest: Create A Hands-Free, Hassle-Free Home For Your Customers”

Win more deals, impress your customers! 

Successful HVAC/R businesses know that every touchpoint with your customers matters.  And to turn leads into customers and truly provide a 5-star experience you need the right tools for the job.  That’s why we are proud to announce OnCall Air now seamlessly integrates with Housecall Pro.  It’s the best way to win more jobs and provide an amazing customer experience.  

Housecall Pro is trusted by more than 4,000 HVAC, electrical and plumbing businesses ranging from small to large. The simple to use platform helps with your scheduling, dispatching, customer communications, billing, payments and more.  You’ll earn more 5-star reviews and save time.  

With OnCall Air, you’ll get a total sales platform that elevates sales, empowers your technicians and streamlines your sales processes. Easily create custom quotes, provide customers more choices and recommend upgrades that delivers more value to your customers and profit to your business.   

Take advantage of this amazing new integration today.  Signing up and getting up and running is simple. Get started today and you’ll receive a $50 gas card just for attending a demo of Housecall Pro. And if you sign up, you can receive up to 3 months of OnCall Air free and up to 25% off your first year of Housecall Pro.   

Request a demo today!