East Coast Metal Distributors Acquires Boles Heating & Air Supply, Inc.

East Coast Metal Distributors has acquired Boles Heating & Air Supply, Inc. and its three locations in Fayetteville, Aberdeen and Boone, NC.  In addition, all of Boles Supply’s 19 associates will join the East Coast Metal Distributors team and the former Boles Supply’s locations will operate under the East Coast Metal Distributors brand.

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Nov 29 2018 Website Updates – Checkout Enhancements

On November, 28 2018 we made three enhancements to our checkout process to improve usability and functionality.

Highlights for Website Updates

  1. Customers can now choose a default delivery method for all orders, reducing the number of clicks required in the checkout process.
  2. We have updated the colors for inventory messaging (i.e., In Stock, Available, Out of Stock) on our Checkout page to match the colors across the website.
  3. Added messaging to our Checkout buttons to confirm that the button has been clicked and the website is working.

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Meet Google Home Hub

One dashboard. One easy sell.
Help your customers control their connected home, and get things done from a single dashboard. With Google Home Hub, customers can manage their compatible smart home devices, including Nest Hello video doorbell, Nest Cam security cameras, and Nest thermostats. Offering Google Home Hub on each job is a simple way to build your connected home business.

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Klein Tools Helps HVAC Professionals With Tools Designed For Success On Every Jobsite

High-tech installations continue to grow in popularity in both residential, commercial and industrial environments, offering new opportunities and challenges for the trades. In fact, the United States Bureau of Labor Statistics, projects the employment rate for heating, air conditioning and refrigeration mechanics and installers alone to grow up to 15 percent by 2026. This is largely in part due to the increase in demand for energy-efficient climate control systems. To help meet this growing demand of complex jobs, Klein’s team has worked to manufacture the tools needed to efficiently get the job done, resulting in tools designed specifically with HVAC professionals in mind.

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Chasing SEER – Right Off A Cliff

With each season’s change, it can take a little time for technicians to adjust. It seems every summer we forget all about how heating systems work and every winter we purge the concept of the cooling cycle from our consciousness. Therefore, the first few weeks become an adjustment period where it requires extra focus to remember the fundamentals of gas pressure, temperature rise, sequence of operation, flame rectification, etc.

Recently, I have spoken with quite a few technicians and company owners on the topic of furnace short cycling.

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Stay Always In Control With The Daikin Comfort Control App

Image from https://daikincomfort.com/products/thermostats-controls/daikin-comfort-control-app
Image from https://daikincomfort.com/products/thermostats-controls/daikin-comfort-control-app

The Daikin Comfort Control App allows users to control their Daikin systems with a compatible phone or tablet from anywhere they have a data or wireless connection.  This is purchased as a kit and is field installed to operate most Daikin single and multi-zone systems while also providing a much more cost-effective alternative to a wi/fi wall controller.

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East Coast Metal Distributors Donates Two Amana Units To Gary Sinise Foundation

Standing in the middle: Retired US Army Sgt Legrand Strickland

We are proud to support the Gary Sinise Foundation and their R.I.S.E. program. We recently donated two complete Amana systems to help refurbish Retired US Army Sgt Legrand Strickland’s home.

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Nov 19 2018 Website Updates – Checkout Enhancements

Between November 13 and 19 we made a few website updates to improve usability and performance.

Highlights for Website Updates

  1. Updated our Checkout process with a focus on performance and usability (Nov 19).
  2. Display Pending Orders only in the Order Approval section (Nov 13).
  3. Fixed an issue where the selected branch did not update when using the branch selector in Checkout (Nov 13).

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The ROI of Quality Field Service Software

If you’ve been in the field service industry for a while, you know how important it is to use quality management software. A good tool allows you to coordinate many components of field operations from a single platform. For instance, the five most requested features of a field service management (FSM) solution include scheduling, work order management, job in progress tracking, job management, and service history tracking. Any decent field service tool at least manages those five things and does it will.

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