Series: Learn How To Use The Website Like A Pro – Tip #9 Managing Users

Once you have an online account set up with East Coast Metal Distributors you can add and manage users right from your dashboard. This allows you to add technicians, sales people, and office staff so they can place orders, check pricing, pay invoices and more.

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Tech Tip: Slime Time in Summertime

A common service call that arrives in the latter days of summer is a clogged drain line. It is par for the course in the Southeastern United States; we have warm temperatures combined with high humidity. Air conditioning systems work to address both the temperature of the home (sensible heat) as well as the humidity of the home (latent heat). As the HVAC system runs it absorbs both heat and humidity from the home into the evaporator section of the unit. The heat is transferred outside via the refrigerant lines and superheated refrigerant while the humidity is transferred outside the home via the HVAC system drain line.

Slime in a drain is a universal problem. It occurs in shower drains, sink drains, and even appliance drains.  There are many variables that can increase the likelihood and frequency in slime forming in the HVAC drain system. However, two key ingredients are always present: food and moisture. Food is provided by dust or dirt that manages to get into the HVAC system. This dust and/or dirt will contain some organic matter which will serve as a food source. This will combine with already present moisture from normal cooling operations and provide a moist environment with a food source. The result will be a slimy gunk that will easily clog the HVAC drain line. The drain lines in an HVAC system are not under any pressure, therefore it does not take a large amount of resistance to block the drainage of condensate.

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From ACHR NEWS: Dealing With Dirty Air Filters During the COVID-19 Pandemic

HVAC technicians follow best practices to ensure contamination is contained.

If face masks protect the air that humans breathe, air filters are certainly the face masks of the HVAC realm — clearing particles from the airstream that a building “breathes” and transmits to those within. While there may not be a run on air filters the way there is on face masks, contractors and manufacturers alike report increased interest from their clients in IAQ since the outbreak of COVID-19.

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Series: Learn How To Use The Website Like A Pro – Tip #8 Order Templates

Do you order the same products over and over again? East Coast Metal Distributors has a solution to better streamline the ordering process for you. Our Order Template feature can help you create a list of products that are tailored to your order habits. Building order templates on our website is easy and helps you save lists of commonly ordered products for easy reference when you need to reorder.

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How to minimize drain pan water damage – VIDEO: Receive float switch and flood alerts

30% of truck rolls are due to clogged condensate lines. Knowing that the float switch was tripped on the air handler helps to get the right tech onsite before you get an emergency call from your customer. 

Now you can get notified when the float switch trips or there is water in the drain pan. New smart water sensors send alerts to your phone for floods, leaks, and clogged condensate lines. 

Watch this short video to see the float switch alert system in action.

Book a demo with Alert Labs to learn more about this remote A/C monitoring and alert system. 

Series: Pro Training – Ductless Drain Safety Installation

Pro Training Blog Series

The United States market has come a long way on embracing ductless HVAC units. From 20 years ago when you would occasionally see a unit installed on a sunroom to present day when this technology is regularly used to combat discomfort in bonus rooms, additions, garages, and even whole home applications. Along the way code has had to change in order to adapt to the more widely used ductless technology. One of these areas of adaption is in the protection of a wall mounted indoor unit from condensation overflow. Unlike traditional installations where auxiliary drain pans are widely used, the standard wall mounted indoor unit only has the internal drain pan. This design leaves open the possibility of wall and/or flooring damage should the drain line become obstructed.

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Series: Learn How To Use Our Website Like A Pro – Tip #7 Filtering and Searching for Product

East Coast Metal Distributors stocks and distributes thousands of products and we understand that the thought of having to shift through them all to find the right one can be intimidating. That’s why we have made it easier than ever to narrow down your search through filters such as SEER, size, gauge, brand, and more!

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Multi-Zone Systems: The Good, The Bad, and The Conflicted

Zoning. The concept makes perfect sense, different areas within a location usually have two different attributes:

1). The thermal gain or loss differs between areas inside the same building envelope.

2). The occupants of the space have different comfort levels.

Therefore, the ability to control heating and cooling independently is a very appealing concept. The devil however lies in the details. Traditional unitary systems are designed for generally larger areas. Zoning incorporates the ability to isolate areas of the duct system and control the flow of conditioned air to those areas. One main flaw with this is that while the areas requiring conditioned air may vary, the capacity of the system remains the same. This can become a major issue when you have a system producing 1000-cfm of conditioned air, and one zone requiring only 300-cfm of conditioned air is calling. What do we do?

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Are you a Smart Home Addict?

Hello, my name is Matt and I fear that I am an entry-level Smart Home Addict. I’m not full-blown mind you … more of recreational user that can see the eventual descent into hopeless addiction. Now, in full disclosure, none of the above is meant to make light of serious addictions or anyone who suffers from one. Rather, the point I am making is that smart home products start with just one often time and then can quickly lead to many. Now I am not what anyone would consider a “techie” person, despite being a millennial. I do not Facebook, Twitter, Tik-Tok, Instagram, or… Myspace. I know how to use computers and smartphones, but outside of using them professionally, I am not one to be found casually utilizing technology.

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