Author: OnCall Air

The one platform you need to elevate your HVAC sales, empower your technicians and streamline your sales process.

Get Personal with Digital HVAC Sales Techniques

Selling with digital tools does not have to be impersonal.

People looking at their mobile devices

It’s true: there is something special about a firm handshake and looking your customer in the eye. Especially when you’re discussing a large investment in a new HVAC system for their home.

But it’s also a misconception that going digital with your customer communications translates to being less personal. In fact, digital tools can help you further personalize your customer interactions in surprising ways!

Why Personalize?

A. Differentiate from the Competition

Your customers are often reviewing multiple proposals, and some may have lower prices than yours. By adding a personal touch, like a customized message to your customer, you set yourself apart from the other proposals your customer received. Continue reading “Get Personal with Digital HVAC Sales Techniques”

Three Reasons to Opt for Sheet Metal on Your Next Job

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Why Sheet Metal?

Continuing research and development of highly efficient, residential heating and cooling equipment has resulted in more emphasis being placed on the design and installation of distribution systems. The performance of the components used in these systems are also being tested and analyzed.

The efficiency and the comfort level of a residential heating and cooling system can be adversely affected by an improperly designed and installed distribution system.  The materials used in the components of such systems vary and must be selected properly in order to best achieve the goals of the entire HVAC system.

Continue reading “Three Reasons to Opt for Sheet Metal on Your Next Job”

Inventory Management: A Guide for HVAC Business Owners

What is inventory management?

Inventory management involves controlling your supply chain so that you can provide your customers with the service they need quickly and easily without wasting time and resources. Service based businesses rely on effective inventory management techniques to save money while consistently having the parts and supplies they need to ensure that jobs get done in a timely manner. Inventory management is a balance that involves anticipating demand and keeping track of how many units you have in stock.

Continue reading “Inventory Management: A Guide for HVAC Business Owners”

Series: Learn How To Use Our Website Like A Pro – Tip #12 Creating an Online Account

East Coast Metal Distributors customers can follow our self-service online account linking process to create an online account.

Go to www.ecmdi.com to create and account and gain access to valuable HVAC digital tools for ordering, product info, warranty look up, and more…available 24/7 on the mobile app or website.

If you do not have an online account follow the below steps to create one to gain access to ordering, inventory, invoices, and more!

Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #12 Creating an Online Account”

Save Time with Enhanced Ductwork and Diffusers in Commercial HVAC Installations

Commercial HVAC systems do an excellent job of conditioning indoor air.  But targeting the delivery of that conditioned air is a job that TRUaire® has been perfecting for over three decades.  That’s just one reason why TRUaire is readily recognized as a leading manufacturer of high-quality grilles, registers, and diffusers (GRD) for the commercial HVAC market.

Continue reading “Save Time with Enhanced Ductwork and Diffusers in Commercial HVAC Installations”

Tech Tips: What Every New HVAC Technician Should Know

Three simple tips for anyone who wants to be an HVAC tech

Haller Enterprises

Being new in any industry is daunting — but especially in the trades, where experience is invaluable. Many skills must be learned first-hand on the job and can take years to develop. However, experienced HVAC professionals have a wealth of industry knowledge and skill to share for the benefit of new technicians entering the field.

Seasoned technicians recently shared some trade skills and unique insights into how apprentices can set themselves up for success. Let’s look at three tips every new technician needs to consider before heading out on the job.

While more advanced tools are typically provided by employers few reliable everyday essentials in your tool kit will ensure you’re always prepared on the job.

Continue reading “Tech Tips: What Every New HVAC Technician Should Know”

Nashua: Premium Tape, The Professionals’ Choice.

For over 60 years, contractors have trusted Nashua tapes for their toughest jobs. Nashua delivers quality tape products for general purpose applications, building and construction, and HVAC. The Nashua brand is recognized by consumers for its adhesion strength, quality, and consistency.

Did you know?

The current International Code Council standards (IRC & IMC), which are updated every three years, specifically require the use of tapes “listed” and “labeled” in accordance with 181A-P for Fiberglass Duct Board and 181B-FX for Flexible Duct installations. Underwriters Laboratories is an independent safety certification company that writes these 181 standards.  Nashua Tape proudly partners with UL to ensure our products are LISTED and that they  tested and regularly audited to ensure consistent compliance with the performance and safety standards set forth by the code.
Continue reading “Nashua: Premium Tape, The Professionals’ Choice.”

Series: Learn How to Use the Website Like A Pro – Tip #11 Specials and Promotions

Top four ways to stay up to date with ECMD Promotions

East Coast Metal Distributors is dedicated to bringing you the best products and promotions. However, we know that staying up to date with each promotion can be a tedious task. Every month we feature something different; be it tools, parts, equipment, or other categories; and we encourage you to take advantage of these sales while they last. We work hard to highlight each promotion on multiple channels to ensure that all of our customers hear about our promotions.  Below, we list the top four ways you can stay up to date with our promotions:

Continue reading “Series: Learn How to Use the Website Like A Pro – Tip #11 Specials and Promotions”