Check in with Dockside Pickup right from the East Coast Metal Distributors mobile app. Your order is then entered in a priority queue where you can monitor the progress of your order while you wait in your vehicle. When your order is ready, you will be notified so that you can just load and go.
Benefits of Using Dockside Pickup
1. Minimize Contact – Limit contact when picking up your orders for a safer, quicker pickup experience.
2. Priority Pickup – Your order will go into a priority queue for our staff to pick and stage. Dockside pickup allows you to skip the line for VIP service.
3. Monitor Progress – Track the progress of your order while you wait in your vehicle.
4. No More Phone Calls – Cut out the time it takes to call the branch to let them know you are on your way. Check in, pickup and go.
How it Works?
Dockside pick up can be easily accessed from the home page of the mobile app. Once you check in, your order will be entered into a priority queue that you can track for quicker, more convenient pick up.
1. Check In – Select check in located on the home screen of the mobile app (make sure that you are logged in).
2. Select Orders – Select the orders you wish to pick up.
3. Your Vehicle – Enter your vehicle description and how you would like to be notified.
Interested in using Dockside Pickup? Download the app and start checking in today!
More information on Dockside Pickup can be found here.
I don’t know about you, but I can say comfortably that I do not find myself in the position of having thousands of dollars I want to dispose of. If you find yourself in a different position, please contact me and I will be happy to help you relieve yourself of those burdensome funds. I am using that statement because I know we can all never agree on the exact “average” cost of a Ductless AC installation, but I feel confident we can all agree that the number is over $1000. My point being that the price point means I am not interested in just “throwing it away” at the first sign of trouble. These machines or appliances are not disposable. They can be maintained, and they can be repaired. However, both of those concepts must begin with us doing something that many of us feel uncomfortable with … opening the machine up.
Continue reading “Series: Pro Training – Non Disposable A/C Units”
HVAC technicians follow best practices to ensure contamination is contained.
If face masks protect the air that humans breathe, air filters are certainly the face masks of the HVAC realm — clearing particles from the airstream that a building “breathes” and transmits to those within. While there may not be a run on air filters the way there is on face masks, contractors and manufacturers alike report increased interest from their clients in IAQ since the outbreak of COVID-19.
Continue reading “From ACHR NEWS: Dealing With Dirty Air Filters During the COVID-19 Pandemic”
At East Coast Metal Distributors we know that you are busy, so we want to make ordering as easy as possible. Check out these 4 easy ways to order – pick which one is the best for you and get started today!
Continue reading “4 Easy Ways to Order with East Coast Metal Distributors”
30% of truck rolls are due to clogged condensate lines. Knowing that the float switch was tripped on the air handler helps to get the right tech onsite before you get an emergency call from your customer.
Now you can get notified when the float switch trips or there is water in the drain pan. New smart water sensors send alerts to your phone for floods, leaks, and clogged condensate lines.
Watch this short video to see the float switch alert system in action.
Book a demo with Alert Labs to learn more about this remote A/C monitoring and alert system.
The United States market has come a long way on embracing ductless HVAC units. From 20 years ago when you would occasionally see a unit installed on a sunroom to present day when this technology is regularly used to combat discomfort in bonus rooms, additions, garages, and even whole home applications. Along the way code has had to change in order to adapt to the more widely used ductless technology. One of these areas of adaption is in the protection of a wall mounted indoor unit from condensation overflow. Unlike traditional installations where auxiliary drain pans are widely used, the standard wall mounted indoor unit only has the internal drain pan. This design leaves open the possibility of wall and/or flooring damage should the drain line become obstructed.
Continue reading “Series: Pro Training – Ductless Drain Safety Installation”
Zoning. The concept makes perfect sense, different areas within a location usually have two different attributes:
1). The thermal gain or loss differs between areas inside the same building envelope.
2). The occupants of the space have different comfort levels.
Therefore, the ability to control heating and cooling independently is a very appealing concept. The devil however lies in the details. Traditional unitary systems are designed for generally larger areas. Zoning incorporates the ability to isolate areas of the duct system and control the flow of conditioned air to those areas. One main flaw with this is that while the areas requiring conditioned air may vary, the capacity of the system remains the same. This can become a major issue when you have a system producing 1000-cfm of conditioned air, and one zone requiring only 300-cfm of conditioned air is calling. What do we do?
Continue reading “Multi-Zone Systems: The Good, The Bad, and The Conflicted”
Hello, my name is Matt and I fear that I am an entry-level Smart Home Addict. I’m not full-blown mind you … more of recreational user that can see the eventual descent into hopeless addiction. Now, in full disclosure, none of the above is meant to make light of serious addictions or anyone who suffers from one. Rather, the point I am making is that smart home products start with just one often time and then can quickly lead to many. Now I am not what anyone would consider a “techie” person, despite being a millennial. I do not Facebook, Twitter, Tik-Tok, Instagram, or… Myspace. I know how to use computers and smartphones, but outside of using them professionally, I am not one to be found casually utilizing technology.
Continue reading “Are you a Smart Home Addict?”
See the problem before the call to plan the right service
In these challenging times of physical distancing, contractors need to safely make service calls at homes and businesses. HVAC and plumbing maintenance and repairs are an essential service. Reducing the risk for technicians and customers is critical.
Here are a few ways that businesses can use remote monitoring to keep techs and customers safe.
Continue reading “Remote A/C monitoring can keep your techs and customers safe”
Don’t miss out on this money-making opportunity. Contractors who bundle smart home products with Amana brand system purchases stand to make more per job.
The Amana brand has a rich history of creating hassle-free living environments for its customers. Whether it be creating appliances that changed the American household or creating modern, state-of-the-art HVAC systems that pair well with smart home products – the comfort of Amana customers always comes first.
That’s why Amana brand equipment makes a perfect match with Google Nest smart home products. Google Nest smart home products are designed to create a hands-free, helpful home for customers using voice-activated devices to control thermostats, appliances, security products, and lighting.
Contractors who bundle smart home products with Amana brand system purchases stand to make more per job. Demand for smart home options is growing, and customers are continually asking for smarter solutions to save on utility bills and make their busy lives a little easier to manage.
Continue reading “Amana & Google Nest: Create A Hands-Free, Hassle-Free Home For Your Customers”