Do you repair or replace equipment? We know that when you are repairing equipment it is imperative you have the correct parts. Our parts look up tool has always been available on our mobile app but now you can look up parts on the website. Easily search and order parts for whatever repair or replacement you are working on. Want to get started today…. Easy. Login to your East Coast Metal Distributors account and follow these steps!
How to find parts list and look up parts:
- Search and find the item you are looking for a part for
- Once on the product page scroll down to the bottom of the page (you will find a section with description, specs, and parts list)
- Click on the parts list tab
- Click the drop down arrow and select the model number
- A list of parts for that model number will expand out
- If available for ordering you can add these items directly to your cart
- If not available for online ordering, no worries! Contact your local branch and they will look into ordering that part for you.
Still have questions? Contact your local salesperson or branch for additional assistance.
Once you have an online account set up with East Coast Metal Distributors you can add and manage users right from the Customer Portal. This allows you to add technicians, salespeople, and office staff so they can place orders, check pricing, pay invoices and more.
Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #10 Adding and Managing Users Roles and Permissions”
Do you order the same products over and over again? East Coast Metal Distributors has a solution to better streamline the ordering process for you. Our Order Template feature can help you create a list of products that are tailored to your order habits. Building order templates on our website is easy and helps you save lists of commonly ordered products for easy reference when you need to reorder.
Continue reading “Series: Learn How to Use the Website Like A Pro – Tip #8 Order Templates”
East Coast Metal Distributors stocks and distributes thousands of products and we understand that the thought of having to shift through them all to find the right one can be intimidating. That’s why we have made it easier than ever to narrow down your search through filters such as SEER, size, gauge, brand, and more!
Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #7 Filtering and Searching for Product”
Save time by using our AHRI matchup tool like a pro.
Our website is a one-stop shop for creating an AHRI matchup. Skip the hassle of visiting multiple sites and find a matchup in one place. You will also be able to filter multiple matchup results, view matchup pricing, and add to cart.
Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #5 Find AHRI Matchups”
View your invoices and bills online in one place. It’s easy – login to your online account for a one stop shop for invoices/statements and payments.
Once you log into your online account select the Pay Invoices tab under your Customer Portal. This will automatically log you into your online invoice and payment portal where you can view and manage all of your past and current invoices.
Click on the settings tab in your invoice portal to receive an email when a new bill is available, attach a PDF version, receive payment confirmation and sign up for paperless bills.
Interested in opening a credit account with East Coast Metal Distributors? Fill out the online credit application found HERE.
Do you request bids from your ECMD Sales Rep? Viewing and accepting bids is now easier than ever! You have access to them 24/7. You can download the bid as a PDF or CSV(excel) file for future reference. Login to your online account at www.ecmdi.com to start accepting and viewing bids today.
Follow these easy steps to get started today!
1.Login to your ECMDI account
2. Select “Bids” in the menu located on the left hand side of your Customer Portal.
3. Search for bids by the bid #, bid name, or job name.
4.Click on a bid to view items and pricing and select “Accept Full Bid” to add those items to your cart for easy checkout.
We hope this helps you look up pricing on our website like a pro. Still have questions? Contact your local branch or salesperson and we can help set up additional training on our website for you and your staff.
See inventory levels anytime, anywhere. Login to your account to view up to date inventory at your local branch.
Making sure the product you sell to your customer are in stock is an important part of any sale, which is why we make it easy to view inventory levels right from our website or mobile app. Login to your online account at www.ecmdi.com to see inventory at your local or nearby branch. No more calling your salesperson or branch to see if your products are in stock.
Green lettering, indicates that the item is available for purchase at your local branch. Click on the “Stocked At” drop down to select your local branch or nearby branch to view inventory that is stocked closest to you.
Working over the weekend or after our normal business hours? No problem! You can check inventory levels and have the system ready for pickup the next business day.
We hope this helps you look up inventory on our website like a pro. Still have questions? Contact your local branch or salesperson and we can help set up additional training on our website for you and your staff.
New Year, New Look! An updated website is coming soon.
We have been busy designing a new website just for you! Expect to find the same familiar tools with an improved shopping experience. Check out some of the key improvements you can expect:
Customer Portal (formally your account dashboard) – Your customer portal is where your can now manage your East Coast Metal Distributors account. View and manage account information, order templates, user roles, invoices, and more!
Cleaner Look – A fresh new, updated look. We’ve redesigned our website for a better experience on the cutting edge of industry standards.
Easier to Navigate – A streamlined toolbar will help you find product easily from the jobsite or office. Improved categories and filters help you and your team find the product you need when and where you need it.
Updated Tools – We’ve improved your shopping experience while keeping the same familiar tools that help in your day to day. NEW features, such as parts lookup, have also been added to continue to serve you.
Stay tuned for more updates on our new and improved website at www.ecmdi.com!
At East Coast Metal Distributors we know that you are busy, so we want to make ordering as easy as possible. Check out these 4 easy ways to order – pick which one is the best for you and get started today!
Continue reading “4 Easy Ways to Order with East Coast Metal Distributors”