Tips Archives - Page 2 of 2 - East Coast Metal Distributors Blog

How to minimize drain pan water damage – VIDEO: Receive float switch and flood alerts

30% of truck rolls are due to clogged condensate lines. Knowing that the float switch was tripped on the air handler helps to get the right tech onsite before you get an emergency call from your customer.

Now you can get notified when the float switch trips or there is water in the drain pan. New smart water sensors send alerts to your phone for floods, leaks, and clogged condensate lines.

Watch this short video to see the float switch alert system in action.

Book a demo with Alert Labs to learn more about this remote A/C monitoring and alert system.

Tips for Home Service Companies in the Time of the Coronavirus [COVID-19]

The COVID-19 outbreak continues to have an unprecedented impact on the world and the home service industry. We at Housecall Pro (partners with East Coast Metal Distributors) are committed to helping all home service professionals stay informed and help their communities, employees, and customers.

We will continue to provide data, guidance, helpful templates, online webinars and other resources that can be found at www.housecallpro.com/coronavirus.

Housecall Pro Home Services Coronavirus Daily Evening Update

mel news

Tune in every evening as Housecall Pro’s Senior VP of People, Melina Fairleigh, joins co-founder Roland Ligtenberg and Alexa Greenberg to share daily updates on the effect of the Coronavirus pandemic and its effect on home service businesses. They will discuss ways to keep your business running, give you the tools you need to keep your employees protected and answer all your questions live. Here’s how you can join:

How to register for the free webcast: click here to join now

Time: every evening at 5 pm PDT/8 pm EDT

We have also created a Facebook group for Discussion of the Coronavirus among all home service professionals. It’s a great place to ask questions, provide suggestions, share ideas and participate in the ongoing discussion around the impact of Coronavirus on home services. You can join for free here.

Finally, we’ve also put together a list of measures home service companies can take when sending a tech into someone’s home to communicate your commitment to safety, put homeowners at ease and establish the ground rules for conducting your work. We’ve provided this list in a template form below you can use to communicate them with your customers.

Feel free to use these templates and edit them in a way that makes the most sense for your business.

Continue reading “Tips for Home Service Companies in the Time of the Coronavirus [COVID-19]”

How to Brand Your HVAC Company

Telling your company’s story will connect with customers

Everyone has a story to tell, even heating and air conditioning companies. Many are a story of passion, sacrifice, and the will to succeed where others have failed. People can identify with that and relate to it in their own lives. They want to hear about success and what you stand for. If you humanize your company, consumers will identify with it. They will want to do business with you over your competition. So, how do you brand your HVAC business in 2020?

How to Sell Recurring Service Agreements and Increase Revenue for Your Home Service Business

If your home-service company is like many others, it relies on a steady stream of calls from customers in order to stay in operation. Yet if your phone stops ringing for whatever reason, your business could be at risk. But what if there was a way to put your finances on autopilot, allowing your company to weather even the worst of off-seasons? That’s the type of transformative effect recurring service agreement can have for businesses that make house calls.

If you’re unfamiliar with the term recurring service agreements, or if you’ve heard of recurring service agreements but aren’t sure how they can apply to your business, this article introduces the essentials and includes some tips to help you learn how to sell recurring service agreements to your customers.

Continue reading “How to Sell Recurring Service Agreements and Increase Revenue for Your Home Service Business”

HouseCall Pro: HVAC Invoicing — 11 Mistakes to Avoid

Running every aspect of your HVAC business is a tall order. The busier you get with new clients and jobs, the less time you have to focus on paperwork.

So, it’s not surprising that some of the administrative stuff like invoicing might fall through the cracks.

Fortunately, HVAC invoicing doesn’t have to be complicated. We put together this list of common mistakes to avoid – so you can get paid faster, cut back on paperwork, and make invoicing a breeze.

Continue reading “HouseCall Pro: HVAC Invoicing — 11 Mistakes to Avoid”

ACHR News Reports: Contractors Share Tips to Avoid Technician Burnout as the Heat Waves Hit

How to beat busy season blues.

**HOT CONDITIONS:** Contractors are hard-pressed to ignore the extreme heat that technicians face during the busy season, making it another concern that shouldn’t be sidestepped when handling the quick pace of business. PHOTO COURTESY OF SENIOR AIRMAN ZACHARY KEE

The busy season is in full swing, and as the excitement of increased cash flow wears thin, contractors are faced with mounting workloads and tiring technicians. Despite the fact that most HVAC businesses resemble a Wal-Mart on Black Friday right now, there are ways to alleviate the frenzy and handle the rush with finesse. Continue reading “ACHR News Reports: Contractors Share Tips to Avoid Technician Burnout as the Heat Waves Hit”