Tech Tips: Dual Fuel in Dollar and Cents

Recently I received a phone call from a colleague who had a client proposing a dual fuel HVAC system to a homeowner. This homeowner was both technically capable and very inquisitive. He wanted to accurately quantify the cost difference between heating with a gas furnace versus a heat pump. The question was simple enough, but when I was asked for the answer… I stammered. I did not actually have a straightforward solution. This bothered me a lot, and my mind had two thoughts, which were equally bothersome:

  • “If I cannot explain something clearly, then I myself do not truly understand it.”
  • “In GOD I trust; everyone else must provide data.”

My curiosity had to be satisfied. So, I went digging on the internet… and nothing was clearly quantified. However, I did find the formulas needed to answer my question. So, let’s dive into the topic of gas versus a heat pump and look at some real math on the costs. To start, we have to look at all costs in the same format. I choose to compare everything to natural gas heat and look at this through the cost per BTUH. All utility costs are based on my specific area and are clearly identified so this math could be adjusted based on your utility costs.

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Tech Tips: Indoor Air Quality Technologies and Applications

Indoor Air Quality is a convoluted topic on the best of days. The IAQ segment of the HVAC industry has grown tremendously overall and sees spikes of urgency during certain health crises like the annual flu season.

There are many types of IAQ technology available, and each possesses its own advantages and disadvantages. It is important to have knowledge of these technologies and be able to discuss opportune applications for them.

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Tech Tips: Ductless Logic – What that Wall Mounted Unit is Really Thinking

Ductless units or mini splits – they are the bane of many HVAC technicians. The units themselves are quiet, super-efficient, and work very well. Often, technicians will say something like, “I install a lot of these units and they generally work great, but honestly I have no idea what’s really going on inside those things.” It’s a fair enough statement. Most technicians are accustomed to contactors, relays, capacitors, AC voltage motors, and simple I/O controls. There is nothing simple in appearance about the inner workings of a ductless unit.

For starters, we have the board which is located next to a 2nd board which is then located above a 3rd board. There are no contactors or relays. The only capacitors are built into the control boards. Controls? Yes, we have controls, but not the traditional I/O kind we usually think about. Nope, these things talk back and forth. What are they saying? Who knows!

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Remote A/C monitoring can keep your techs and customers safe

See the problem before the call to plan the right service

In these challenging times of physical distancing, contractors need to safely make service calls at homes and businesses. HVAC and plumbing maintenance and repairs are an essential service. Reducing the risk for technicians and customers is critical.

Here are a few ways that businesses can use remote monitoring to keep techs and customers safe.

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Amana & Google Nest: Create A Hands-Free, Hassle-Free Home For Your Customers

Don’t miss out on this money-making opportunity. Contractors who bundle smart home products with Amana brand system purchases stand to make more per job.

The Amana brand has a rich history of creating hassle-free living environments for its customers. Whether it be creating appliances that changed the American household or creating modern, state-of-the-art HVAC systems that pair well with smart home products – the comfort of Amana customers always comes first.

That’s why Amana brand equipment makes a perfect match with Google Nest smart home products. Google Nest smart home products are designed to create a hands-free, helpful home for customers using voice-activated devices to control thermostats, appliances, security products, and lighting.

Contractors who bundle smart home products with Amana brand system purchases stand to make more per job. Demand for smart home options is growing, and customers are continually asking for smarter solutions to save on utility bills and make their busy lives a little easier to manage.

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Win more deals, impress your customers! 

Successful HVAC/R businesses know that every touchpoint with your customers matters.  And to turn leads into customers and truly provide a 5-star experience you need the right tools for the job.  That’s why we are proud to announce OnCall Air now seamlessly integrates with Housecall Pro.  It’s the best way to win more jobs and provide an amazing customer experience.  

Housecall Pro is trusted by more than 4,000 HVAC, electrical and plumbing businesses ranging from small to large. The simple to use platform helps with your scheduling, dispatching, customer communications, billing, payments and more.  You’ll earn more 5-star reviews and save time.  

With OnCall Air, you’ll get a total sales platform that elevates sales, empowers your technicians and streamlines your sales processes. Easily create custom quotes, provide customers more choices and recommend upgrades that delivers more value to your customers and profit to your business.   

Take advantage of this amazing new integration today.  Signing up and getting up and running is simple. Get started today and you’ll receive a $50 gas card just for attending a demo of Housecall Pro. And if you sign up, you can receive up to 3 months of OnCall Air free and up to 25% off your first year of Housecall Pro.   

Request a demo today!

How our contractors are helping hospitals during the pandemic

face mask

East Coast Metal Distributors donated 032 Aluminum to one of our loyal customers, Kane Mechanical, last week. This donation will help manufacture 3,660 face masks that will be donated to the local hospitals during the pandemic.

The aluminum sheet will be cut up and used for the nose bridges in each mask. This is an essential component to help secure these masks for ultimate coverage and safety.

Kane Mechanical is located in East Alton, IL and has been in operation in their community since 1949.

We are proud to take part in this effort and thank loyal customers, like Kane Mechanical, for contributing during this time of need.

How To Get Emergency Money for Your HVAC Business During COVID-19

Options for Your Small Business Facing Money Issues During Coronavirus

The Coronavirus Aid, Relief and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their payrolls afterward.

Let’s talk about the available loan options.

Paycheck Protection Program

A great option for:

  • businesses with fewer than 500 employees
  • sole proprietorship, independent contractor and eligible self-employed individuals.

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Maintenance Season Is Here: Let’s Talk About IAQ Solutions

As we enter into the Spring, there is an increasing demand for air quality services, like UV lights, air purifiers, and advanced filtration. In this post, we discuss the benefits of using UV Lights & Air Cleaners, and why coil cleaning and drain treatment are important. These are great selling points when speaking with your customers about improving indoor air quality in their homes.

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Tips for Home Service Companies in the Time of the Coronavirus [COVID-19]

The COVID-19 outbreak continues to have an unprecedented impact on the world and the home service industry. We at Housecall Pro (partners with East Coast Metal Distributors) are committed to helping all home service professionals stay informed and help their communities, employees, and customers.

We will continue to provide data, guidance, helpful templates, online webinars and other resources that can be found at www.housecallpro.com/coronavirus.

Housecall Pro Home Services Coronavirus Daily Evening Update

mel news

Tune in every evening as Housecall Pro’s Senior VP of People, Melina Fairleigh, joins co-founder Roland Ligtenberg and Alexa Greenberg to share daily updates on the effect of the Coronavirus pandemic and its effect on home service businesses. They will discuss ways to keep your business running, give you the tools you need to keep your employees protected and answer all your questions live. Here’s how you can join:

How to register for the free webcastclick here to join now

Time: every evening at 5 pm PDT/8 pm EDT

We have also created a Facebook group for Discussion of the Coronavirus among all home service professionals. It’s a great place to ask questions, provide suggestions, share ideas and participate in the ongoing discussion around the impact of Coronavirus on home services.  You can join for free here.

Finally, we’ve also put together a list of measures home service companies can take when sending a tech into someone’s home to communicate your commitment to safety, put homeowners at ease and establish the ground rules for conducting your work. We’ve provided this list in a template form below you can use to communicate them with your customers.

Feel free to use these templates and edit them in a way that makes the most sense for your business.

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