How to Elevate your Customers Experience while Maximizing your Profit


Think Homeowners don’t care about your presentation? Think again. Everyone in this day and age is used to shopping online and getting detailed-product information, reviews and recommendations on every purchase they make, from the smallest of items, like a pen, to the biggest, like a new vehicle.

In order to thrive in the service-based HVAC industry, you must deliver the same digital experience and ease of use customers are familiar with and expect.

To achieve this and differentiate yourself from the competition, you need to not only upgrade your sales process with sales software but choose one that was built for HVAC 

With OnCall Air, you will not have to struggle to adapt a generic app that serves the needs of a variety of service businesses, but instead offer your team the right set of tools to streamline their sales process while you amaze your customers.

OnCall Air’s powerful HVAC customer-centered features make it so much more than a digital proposal app!

Benefits for your customer

Professional digital presentations that elevate your customers experience
  • OnCall Air features rich-product information, including brochures and videos on tens of thousands of HVAC equipment, sourced from our Connected partners, to provide customers all the information they need to make informed decisions
  • Customization options allow your brand to shine through, and personalized messages show homeowners you have listened to their needs
  • Customers can browse through up to 4 options, select add-ons and accept the quotes at any time, from any device
  • Payment options expand homeowners’ purchasing power so they can get their dream job. Customers can apply for financing before or after they have accepted your proposal, with a single click, and get approval decisions in seconds

Benefits for you and your team 

Save a ton of time, build your company’s brand and follow up to close more sales
  • Get product, pricing and inventory-availability information directly sourced from ECDM’s e-commerce platform
  • Raise your average ticket with recommended add-ons and value-added services your customers can choose
  • Build proposals in minutes and present quotes at the kitchen table, or email them to your customers for later review and approval
  • Track your customers’ interactions with your quotes, so you can follow up and send automatic emails with the cadence you select
  • Free up your team’s time without the need to process financing applications over the phone
  • Price jobs based on desired percentage margin and/or target dollar profit amount for extra flexibility

So, are you ready to elevate your customer experience and make the way you and your team do business easier, faster and more profitable? 

Schedule a demo now!