Everyone can benefit from the addition of our IAQ product offerings. Therefore, everyone is an IAQ customer, Consider the below use cases when evaluating a customer’s home to help determine when to utilize specific products.
Author: Jessie Connor
IAQ Selling Strategies
IAQ is a service that can be promoted on every single job. Own your customer’s comfort, and become their trusted HVAC provider, by taking a broader perspective of your customer’s home. Don’t just look at what the homeowner called you about. Your homeowner is never going to call you and say, “Hey, my air conditioning is not working, and oh by the way I have allergies and I was wondering if you could improve the air quality in my home.” That call is most likely never coming. So, use every homeowner visit as an opportunity to take a deeper look and educate them on the air quality of their home.
Why Should I Care About IAQ?
The shift of IAQ from being a want to a need put’s HVAC Contractors in a unique position of new opportunities for business growth. According to OnCall Air, In 2020, “contractors that offered an optional add-on, such as a dehumidifier, UV light…, saw (that) 1 in 5 consumers accept the recommended product and attach it to the sale.” Customers are looking for whole home IAQ solutions, it’s your job as the contractor to be educated on the causes and solutions out there.
IAQ Solutions
East Coast Metal Distributors is committed to offering industry leading IAQ solutions for you and your customers. We last discussed these solutions through the 5 pillars of IAQ. Let’s now dive a little deeper into what each can do to help solve poor indoor air quality.
5 Pillars of Indoor Air Quality (IAQ)
Our 5 Pillars of IAQ are built to show solutions that can be offered to your customers, based on the IAQ issue. It’s important to first establish the cause of poor indoor air in a home or business before determining a solution for your customer. IAQ training can be key in making sure you and your employees have the tools needed to make informed decisions based on the IAQ issue at hand.
Causes of Poor Indoor Air Quality (IAQ)
Pollutants, moisture, and ventilation can all impact the quality of air within, and surrounding homes, buildings, and structures. Understanding the causes of poor indoor air quality (IAQ) is the first step in identifying the best IAQ solutions for your customers.
Three Reasons to Opt for Sheet Metal on Your Next Job
Why Sheet Metal?
Continuing research and development of highly efficient, residential heating and cooling equipment has resulted in more emphasis being placed on the design and installation of distribution systems. The performance of the components used in these systems are also being tested and analyzed.
The efficiency and the comfort level of a residential heating and cooling system can be adversely affected by an improperly designed and installed distribution system. The materials used in the components of such systems vary and must be selected properly in order to best achieve the goals of the entire HVAC system.
Continue reading “Three Reasons to Opt for Sheet Metal on Your Next Job”
Inventory Management: A Guide for HVAC Business Owners
What is inventory management?
Inventory management involves controlling your supply chain so that you can provide your customers with the service they need quickly and easily without wasting time and resources. Service based businesses rely on effective inventory management techniques to save money while consistently having the parts and supplies they need to ensure that jobs get done in a timely manner. Inventory management is a balance that involves anticipating demand and keeping track of how many units you have in stock.
Continue reading “Inventory Management: A Guide for HVAC Business Owners”
4 Reasons to Download the Mobile App
Our mobile app has many great features for you and your staff to access while in the field and on the go. Go to the apple store for iPhone or Google play store for Android and search East Coast Metal Distributors to download the most recent version of our app for free.
Series: Learn How To Use Our Website Like A Pro – Tip #13 Managing Invoices
Login and access your invoiced order history from your online customer portal at www.ecmdi.com. Terms customers can even pay and manage invoices online.
Continue reading “Series: Learn How To Use Our Website Like A Pro – Tip #13 Managing Invoices”